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The definitive book on improving healthcare quality, this book compiles the most current information on a vast array of quality issues, tools, and strategies. The bookÂ’s core premise is that the key to effective improvement is centering all efforts on the needs of patients. With the future of healthcare revolving around the patient, this book will be a valuable resource for years to come.
The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. Topics covered include: collecting data and the various sources that feed into quality improvement; approaches for analyzing data to measure performance improvement; establishing measures to assess physician performance; assessing patientsÂ’ experiences within important dimensions of care; developing balanced scorecards or dashboards; clinical IT capabilities needed to support efforts to improve complex clinical processes; the relationship of the law to quality improvement; leading quality-improvement efforts and managing change; and understanding the work of the two major accrediting bodies in healthcare quality.
This book is copublished with the American Society for Quality and includes Forewords by Stephen M. Shortell, Ph.D.,FACHE, and Gail Warden, FACHE.
Contributors to this book include: A. Al-Assaf, David Ballard, Donald Berwick, Troyan Brennan, John Byrnes, Francois de Brantes, Susan Edgman-Levitan, Frances Griffin, Carol Haraden, Maulik Joshi, Narendra Kini, Robert Lloyd, Jerod Loeb, David Nash, Greg Pawlson, Michael Pugh, Scott Ransom, Jim Reinertsen, Paul Schyve, Stephen Shortell, Mike Stoecklein, Richard Ward, Gail Warden, Valerie Weber, and Leon Wyszewianski.
- Sales Rank: #140449 in Books
- Brand: Brand: Health Administration Press
- Published on: 2008-11-14
- Ingredients: Example Ingredients
- Original language: English
- Number of items: 1
- Dimensions: 1.20" h x 7.20" w x 10.10" l, 2.35 pounds
- Binding: Hardcover
- 500 pages
- Used Book in Good Condition
About the Author
Elizabeth Ransom, M.D., F.A.C.S., serves as chief quality officer at Texas Health Harris Methodist Hospital Southwest Fort Worth. In this role, Ransom leads quality improvement and outcomes activities with the medical staff. She also oversees Medical Staff Affairs, Pharmacy, Patient Safety, Utilization and Risk Management activities for the hospital. Scott B. Ransom, D.O., M.B.A., M.P.H., FACHE, is director of the Program for Health Improvement and Leadership Development and as associate professor with tenure in obstetrics, gynecology, health management and policy at the University of Michigan in Ann Arbor. Maulik S. Joshi, Dr.P.H., is president and chief executive officer of the Delmarva Foundation in Easton, Maryland. Delmarva is a not-for-profit, national, quality improvement organization. David B. Nash, M.D., M.B.A., is the Dr. Raymond C. and Doris N. Grandon Professor and chair of the department of health policy at Jefferson Medical College of Thomas Jefferson University in Philadelphia.
Most helpful customer reviews
2 of 2 people found the following review helpful.
book required by professor
By hmj
For most chapters it is okay to read- nothing exciting but nothing recent- I think 2007 or 2008 are the 'latest' information in the book- but then it is a second edition. But it covers 'recent' quality management decently enough.
The questions at the end of the chapter are okay to do but it is difficult often times to figure out what exactly they are asking for as the words don't quite match up to the words used in the chapter so half of it is guesswork.
0 of 0 people found the following review helpful.
Five Stars
By Debbieg
good reference book. Delivered as promised and on time.
4 of 4 people found the following review helpful.
Strong introduction to healthcare quality
By Elizabeth
I purchased this book for a class. It is a good overview of the history, terminology, and tools of healthcare quality. It is quite readable. It doesn't go into much depth about most of the topics.
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